WHAT'S NEW IN
RIGHTFAX 16EP2
HOW AXIENT
CAN HELP

Important Updates and Certifications

  • Image high availability that utilizes SQL infrastructure
  • Remote DocTransport Server that increases delivery rates from remote locations
  • Updated support for SharePoint 2016 and Windows 2016
  • Certifications for JITC and SAP

Web Admin Tool - Administrative Roles

  • Full administrative access on any web-enabled device, including mobile
  • Same functionality as EFM
  • Support for all browsers
  • Support for mobile devices
  • Simplify RightFax administrative workflows
  • Replaces the legacy WebEFM tool
  • Entry point for the new MFP connectors
  • Tasks can be delegated to the appropriate team
  • No longer required to give full administrative rights for all tasks
  • Offload user management tasks to power users

Image High Availablity

  • Add-on Module
  • Fax images can be stored in a SQL database
  • Use industry standard SQL Mirroring / High Availability for redundancy
  • Reduces complexity of RightFax environment
  • No need for a primary and secondary image store folder

FIND OUT MORE

RightFax 16EP2 is packed with features including an updated Web Admin Tool, new Administrative Roles, new Add-on Modules including support for SQL Storage for RightFax Images, and other important updates.

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CONTACT US TODAY FOR A QUOTE

Call AXIENT on 02 8338 3444
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For further information on your current version status continue reading below.

HOW AXIENT CAN HELP

Since 2000 Axient has been the largest solutions provider of RightFax for fax document automation in Asia Pacific.

Organisations use Axient because we’re a market leader with a proven and trusted record. Our credentials speak for themselves:

  • Sydney help desk
  • Delivered and managed in excess of 750 projects
  • 2 of the top 4 Banks use Axient
  • Blue chip customers include Finance, Government, Healthcare, Utilities, Supply Chain & Logistics and FMCG
  • In excess of 120 Cisco and other IP telephony implementations
  • 43 years of combined experience in RightFax
  • Multi-site and geographical deployments
  • AWS certified experts

Axient has enabled organisations across Australia and New Zealand become agile and better at communication, more organised and efficient.

RIGHTFAX END-OF-LIFE INFORMATION

When a new version of a RightFax product is released, it is considered to be under Current Maintenance for a period of 5 years from the version release date.

During this time the product is actively supported with the development of service packs and hotfixes to address identified defects and address critical security issues where found.

After this time it moves to a sustaining maintenance phase and is considered at the end of its development life.

Products under Current Maintenance benefit from assigned R&D resources and offer the following services:

  • Product Support
  • Service packs and / or patches
  • The ability to request hot fixes
  • The ability to report product defects
  • The ability to request enhancements or new features

RIGHTFAX 10.6 WILL MOVE TO SUSTAINING MAINTENANCE

RightFax 10.6 will move to Sustaining Maintenance in November 2018, as indicated by the table below:

Product Name Version Release Date Sustaining
RightFax 10.6 November 2013 November 2018
RightFax 10.5 July 2012 November 2016
RightFax 10.0 May 2011 July 2015

When a product is considered to be under Sustaining Maintenance, the core development team is redirected to other work and no new services packs and patches are released for general use. Product defects and enhancement requests may still be reported, but work by the core development team on these issues will be discontinued. Migration to a Current Maintenance version may be required.

During this stage of the lifecycle, the following support services are still available:

  • Product Support
  • Product Upgrades